In the left navigation of the Microsoft 365 admin center, go to Users > Active users, and then select a user from the list.
#ADD SKYPE CREDIT TO MY ACCOUNT LICENSE#
Step 3: Assign a Communications Credits license to users
#ADD SKYPE CREDIT TO MY ACCOUNT HOW TO#
To learn how to see usage, read Microsoft Teams PSTN usage report. This report lets you export the call data records to Excel if you need to store the data or create custom reports. You can get call usage information by reviewing the PSTN and SMS (preview) usage report. When you're setting up Communications Credits, you'll need to investigate call usage for your organization to determine the amounts you need. Organizations already using Microsoft Teams as their service provider can get usage data by reviewing it in the Microsoft Teams admin center > Analytics & reports > Usage reports > PSTN and SMS (preview) usage report. You need to get this type of usage data from your current service provider. You will also be given an opportunity to specify a purchase order number to associate with the enterprise agreement number (if applicable) once Support enables this.Įach organization will have a different usage of Calling Plan volume and rates to consider. If you have multiple enterprise agreement numbers, you will be able to select which enterprise agreement you would like to use for payment. If you are a volume licensing customer, you may wish to use your enterprise agreement for payment. Once your balance falls below this amount, the recharge amount will be added automatically to your account. Trigger amount Enter the amount in When the balance falls below box that will be used to ' trigger ' the auto-recharge. Recharge amount Enter the amount in the Recharge with box that you want added to your account once it reaches the trigger amount below. You'll be sent an email when recharge transactions succeed, when recharge transactions fail (such as an expired credit card), and when your Communications Credits balance reaches zero. Microsoft recommends that you use the Auto-recharge setting to avoid any disruption of service should your Communications Credits balance reach zero. On the Checkout page, enter your payment information and fill in the required information:Īdd funds Enter the amount that you want to add to your account.Īuto-recharge Enabling auto-recharge will automatically refill your account when the balance falls below the threshold that you set. (Note: A fixed number of Communication Credits licenses are automatically selected in every order.) Review the service information and select Buy.
Look for Communication Credits under the add-ons category or search for Communication Credits in the Search all product categories search box and select Details. In the left navigation of the Microsoft 365 admin center, go to Billing > Purchase Services. Sign in to the Microsoft 365 admin center with your work or school account. Step 2: Set up Communications Credits for your organization
For step-by-step instructions, see Set up Calling Plans.įor more information, see Microsoft Teams add-on licensing. See Assign Microsoft Teams add-on licenses.Īlthough it's not required for Communications Credits, you still need to assign a Domestic Calling Plan, International Calling Plan, or Pay-As-You-Go license.Īfter you assign these licenses, you need to get your phone numbers for your organization, and then assign those numbers to the people in your organization. For step-by-step instructions, see Try or purchase Audio Conferencing in Microsoft 365 or Office 365.Īssign Phone System and a Domestic, International, or Pay-As-You-Go Calling Plan license to your users. See Assign Microsoft Teams add-on licenses.Īfter you assign this license, you need to set up Audio Conferencing. Step 1: Assign an Audio Conferencing and/or Phone System with Calling Plan license to your usersĬommunication Credits can be enabled for users that have either an Audio Conferencing license, a Phone System with Calling Plan license, or both.Īssign an Audio Conferencing license to your users. Set up Communications Credits for your organization.Īssign a Communications Credits license to users.
To set up Communication Credits for your organization, follow these steps:Īssign an Audio Conferencing and/or Phone System with Calling Plan license to your users. For more information about plans and pricing, see the rates here.
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